Electronic store

Apple’s self-service repair store is finally launched

For the first time, Apple sells official spare parts for its iPhones.

The company’s self-service repair store launched today in the United States and offers more than 200 individual parts and tools capable of repairing the iPhone 12, iPhone 13 and third-generation iPhone SE. .

“Later this year, the program will also include manuals, parts and tools for performing repairs on Mac computers with Apple silicon,” the company adds.

Apple recommends interested users to first visit the self-service repair support page and read the manual for the iPhone they wish to repair. They can then go to the self-service repair store to buy the necessary parts and tools.

Replacement parts can be expensive. But for some repairs, Apple will offer you a credit, reducing the total service cost, if you return the replaced iPhone part for recycling.

For example, Apple charges $311.95 for a replacement screen for the iPhone 12 Pro Max, which includes security screws and display adhesive. But the cost can go down to $278.35 if you send the old screen to Apple. That said, the prices from the self-service repair store seem to be higher than those charged by third parties like iFixit.

Store page

To help reduce the costs of do-it-yourself repairs, Apple says it “will offer tool rental kits for $49, so customers who don’t want to buy tools for a single repair will still have access to these professional repair tools”. One week rental kits will be shipped to customers free of charge.

All replacement parts and tools in the repair store are the same as Apple Authorized Repair Centers, it says. The tools “are custom-designed to help provide the best repairs for Apple products and are built to withstand the rigors of high-volume professional repair operations where safety and reliability are the top priority,” it says. .

If you use Apple’s repair service, you will need to send the IMEI number to the iPhone you want to repair. The company also asks you to enter the Repair Manual ID “to indicate that you have read the manual in its entirety and agree that you have the knowledge, experience, and tools necessary to perform the intended repair.”

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Store checkout screen

According to Apple, “a system setup step may be required when your repair is complete, [which] completes the repair of genuine Apple parts. The repair manual will indicate if system configuration is required. You will need to contact the self-service repair store support team via chat or phone to initiate system setup.”

The company is launching the store as the right to repair movement has gained momentum in the United States, leading the White House to call for a crackdown on repair restrictions for consumer electronics. Apple plans to expand the self-service repair store to other countries, including Europe, later this year.

Of course, not everyone may be interested in a DIY repair. Apple notes: “For the vast majority of customers who are inexperienced in repairing electronic devices, consulting a repair professional with certified technicians who use genuine Apple parts is the safest and more reliable to obtain a remedy”. Apple’s own online certified repair service.

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