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Heating assistance programs still available to income-eligible customers – troyrecord

ALBANY, NY – Upstate New York remains under winter’s control and National Grid reminds customers there is still time to take advantage of energy programs that can help them pay and manage their energy bills. energy in winter.

For example, the Home Energy Assistance Program provides financial assistance to make home heating costs more affordable for income-eligible clients as well as emergency funds for eligible households facing a heating or heat emergency.

HEAP funding programs are limited and made available on a first come, first served basis. HEAP is not a loan; this is a benefit offered to customers who meet specific eligibility conditions. Clients are urged to apply as soon as possible, as program dates may be shortened or extended depending on federal funding and demand. HEAP programs include:

• Regular HEAP, which is to last until March 15, 2022. Qualification is based on household size and income. Apply online for the regular HEAP program at mybenefits.ny.gov or through your local HEAP district contact. Clients 60 years of age or older can apply through their county’s Office for the Aging.

• Regular Arrears Supplements, one-time grants available to HEAP-eligible clients, are expected to be available through September 2022. These grants cover overdue utility payments up to $ 10,000. Qualification is based on household size and income, and clients must have past due utility payments. To apply, contact your local HEAP district contact. Clients over the age of 60 can apply through their county’s Office for the Aging.

• Emergency HEAP is scheduled until March 15, 2022. Qualification is based on household size and income. To apply, customers must be disconnected, eligible for disconnection, or have received a notice of utility shutdown. National Grid customers who need electricity to run their heating systems can apply for a Home Electrical Emergency HEAP grant. Customers should make the request by phone or in person through your local HEAP contact. Clients 60 years of age or older can apply through their county’s Office for the Aging.

Customers who receive HEAP funding are automatically enrolled in National Grid’s energy affordability program. This program provides monthly bill credits in excess of what the customer receives from HEAP. Clients may also be eligible for EAP by participating in eligible programs such as Supplemental Nutritional Assistance Program, Supplemental Security Income, Medicaid, Federal Public Housing Assistance, Eligible Veterans Pensions, or Programs Native American benefits administered by federal or tribal governments. To learn more about the program and eligibility, or to apply, call 1-866-305-1915 or email [email protected]

National Grid’s Care and Share fuel fund is administered by HeartShare Human Services of New York. The program, which opens in February, offers an annual grant of $ 200 to National Grid customers who meet HEAP guidelines and have used up their HEAP allowance for the year. For more information about the program, call 1-855-852-2736 or visit the organization’s website at heartshare.org.

National Grid’s bill management plans can also help customers during the winter heating season. Customers can enroll in the company’s budget billing plan, which distributes monthly payments more evenly throughout the year to alleviate months of high energy use. Additional payment options are also available. Visit www.ngrid.com/discount to learn more.

National Grid Consumer Advocates works directly with eligible and vulnerable customers to meet their household energy needs. Call a Consumer Advocate at 1-800-642-4272 and ask for a Consumer Advocate, or email [email protected]